Difference between B2B and B2C Models in Cabs: Redefining Urban Mobility with Fleet 24×7

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With the rise of technology, we can now summon a ride with just a few taps on our smartphones. In both B2B and B2C cab industry, such technologies are shaping, specifically, urban mobility—the movement of people in cities.

But there is a distinction: there are corporate people booking cabs, and there are individual consumers booking cabs. What is the difference between these two aspects? How is one different from another?

You will get to know these things in this article.

Are you the one who is in charge of booking cabs for your company’s employees, but sometimes you also need a similar solution for yourself? Here come two brands: TaxiVaxi and Fleet 24×7, for each of these services.

How does a brand like TaxiVaxi provide cab services to businesses, and how is it different from a brand like Fleet 24×7, which caters to individual consumers and works on B2C models? This article will answer these questions.

While both models aim to streamline your journeys across bustling cityscapes, they cater to distinct audiences, each with unique needs and demands.

Let’s understand these two different spectrums of demands and the solutions that need to be catered to on an individual level, whether for your employees or yourself.

Understanding B2B and B2C Cab Booking

In today’s fast-paced world, the demand for efficient and reliable transportation services is at an all-time high. Whether it’s a corporate entity looking to manage its travel needs or an individual seeking a convenient ride across town, the distinction between B2B (business-to-business) and B2C (business-to-consumer) cab booking services becomes significantly important.

B2B (Business to Business) Cab Booking:

B2B cab booking services cater exclusively to the corporate sector, offering tailored solutions for businesses to manage their travel requirements. This model focuses on providing a seamless and efficient transportation experience for employees, guests, and executives, facilitating business operations and corporate events.

This model helps in business operations and corporate events, providing a secure and efficient transportation experience for employees, guests, and executives.

Key Characteristics and Advantages:

  • Customised Corporate Accounts: B2B services allow companies to create customised accounts, enabling them to manage bookings, track expenses, and receive detailed reports for better travel expense management.
  • Dedicated Support and Relationship Management: Businesses benefit from 24/7 support and dedicated relationship managers, ensuring that all travel needs are met promptly and efficiently.
  • Safety and Reliability: Emphasising safety and reliability, B2B cab services often include vetted drivers and premium vehicles, catering to the high standards expected by corporate clients.

Examples could be:

  • Arranging airport transfers for visiting clients or executives.
  • Providing daily commute solutions for employees.
  • Facilitating transportation for corporate events, meetings, and off-sites enhances the company’s operational efficiency and employee satisfaction.

B2C (Business to Consumer) Cab Booking:

B2C cab booking services are designed for the individual consumer, aiming to provide convenient, quick, and reliable transportation solutions directly to end-users. This model thrives on accessibility, with apps and websites enabling instant bookings for users on the go.

Key Characteristics and Advantages:

  • Ease of Use: With user-friendly apps and websites, B2C services offer a hassle-free booking experience, complete with real-time tracking and flexible payment options.
  • Variety of Options: Consumers can choose from a wide range of vehicle options, from budget-friendly rides to luxury cars, catering to diverse needs and preferences.
  • On-Demand Services: B2C models excel at providing on-demand services, allowing users to book a ride instantly or schedule it for later, offering unparalleled convenience.

Examples could be:

  • Quick rides to the airport or train station.
  • Safe and reliable transportation for night outs, shopping trips, or city tours.
  • The convenience of booking a ride anytime, anywhere, without the need for pre-planning or waiting.

The B2B Cab Booking Solution by TaxiVaxi

Along with many services related to corporate travel, like hotels and flights, TaxiVaxi Corporate provides cab booking services as well. Here, we understand the features and benefits of such B2B services.

TaxiVaxi’s B2B Service: Tailored for Corporate Requirements

Customised Corporate Solutions

TaxiVaxi understands that businesses require more than just transportation; they need a travel partner that aligns with their operational goals and efficiency metrics.

TaxiVaxi’s platform allows for the creation of customised corporate accounts, enabling businesses to manage travel schedules, track expenses, and ensure compliance with company policies, all through a single interface.

Dedicated Support & Account Management

Recognising the importance of reliability and support in business operations, TaxiVaxi provides dedicated account managers and 24/7 customer service. This ensures that corporate clients receive personalised attention and swift resolutions to their travel needs.

Safety & Security

With a focus on safety, TaxiVaxi employs stringent vetting processes for drivers and maintains a fleet of well-maintained, premium vehicles. This commitment to quality and security makes TaxiVaxi a trusted choice for corporate travel.

Efficient & Cost-Effective

By offering competitive rates and streamlined billing processes, TaxiVaxi helps companies optimise their travel expenditures without compromising on service quality.

Introducing Fleet 24×7: A New Horizon in B2C Cab Booking

Bringing innovation and the option to schedule a ride in the B2C cab booking domain, Fleet 24×7 is coming with a deep understanding of customer needs.

The service promises not just to meet but to exceed the expectations of individual consumers, offering a ride experience that’s unparalled in convenience, safety, and quality.

The Vision and Mission Behind Fleet 24×7:

Fleet 24×7 is introduced with the vision to transform urban mobility into an effortless, secure, and premium experience for all. What makes Fleet 24×7 not only reliable and efficient but also highly responsive to you? Its presence in more than 500+ cities and varied options available in cab services.

Key Features and Benefits That Set Fleet 24×7 Apart:

  • User-Friendly Interface: The platform is designed for ease of use, ensuring that booking a cab is a simple, quick, and hassle-free process for users of all ages and tech abilities.
  • 24/7 Customer Support: Fleet 24×7 distinguishes itself by offering dedicated 24/7 customer support, ensuring passengers have access to help whenever they need it, for a truly worry-free travel experience.
  • Safety Features: Prioritising passenger safety, the service includes features like real-time tracking, an SOS button, and thorough background checks for all drivers, setting a new standard in ride safety.
  • Diverse Vehicle Options: From economical to premium choices, Fleet 24×7 caters to a wide range of preferences and needs, ensuring there’s a perfect ride for every occasion.
  • Advanced Scheduling: Recognising the need for planning and reliability, Fleet 24×7 allows passengers to schedule their rides well in advance, ensuring punctuality and peace of mind for important engagements.
  • Premiumness and Hygiene: In response to a growing demand for cleaner, more comfortable travel options, Fleet 24×7 commits to offering only the most premium and hygienically maintained vehicles, ensuring a pleasant and healthy ride environment for all passengers.

Addressing Common Pain Points in the B2C Cab Booking Experience:

Fleet 24×7 stands out by directly addressing the common issues faced by consumers in the B2C cab booking market.

What are the major concerns in the B2C cab market:

  • The unpredictability of cab availablity
  • Variable pricing
  • Vehicle Clenliness
  • Overall Service Quality

Fleet 24×7 introduces a level of predictability, transparency, and excellence that redefines consumer expectations.

It offers transparent pricing, guranteed availability , and a steadfast commitement to premium service with hygienic cabs.

Fleet 24×7 vs. TaxiVaxi: The Differences

We have to understand the differences on the more base level. Such comparison will help to understand the exactness like service delivery and customer experience.

Service Orientation

  • Fleet 24×7: Designed with the individual consumer in mind, Fleet 24×7 excels in providing, flexible, and user-friendly cab booking services. It’s the go-to choice for those seeking mobility solutions with a focus on convenience, safety, and a wide range of options.
  • TaxiVaxi: Tailored for the corporate world, TaxiVaxi’s B2B service prioritises efficiency, customisation, and comprehensive travel management solutions. It stands out as the preferred partner for businesses looking to streamline their travel logistics. TaxiVaxi helps them to manage corporate travel with ease.

User experience and customisation

  • Fleet 24×7: Offers a personalised ride experience with features like advanced booking, real-time tracking, and diverse payment options. It also put an emphasis on premium and hygienic vehicles. It’s about enhancing the individual’s journey, one ride at a time.
  • TaxiVaxi provides a tailored travel solution for businesses, featuring detailed reporting, customised billing, and dedicated support. The focus is on meeting the diverse needs of corporate clients and ensuring their travel arrangements are seamless and aligned with company policies.

Pricing and payment models

  • Fleet 24×7: utilises dynamic pricing to offer competitive rates to consumers, with various payment options that cater to individual preferences.
  • TaxiVaxi offers negotiated rates and contractual agreements for businesses, ensuring cost-effectiveness and budget compliance for corporate travel needs.

Why Fleet 24×7 is the Future of B2C Urban Mobility

With its unique blend of technology, customer-centric features, and a relentless focus on quality, Fleet 24×7 is not merely responding to current market demands but is actively shaping the future of urban mobility.

Advanced Booking System and Real-Time Tracking:

Fleet 24×7’s state-of-the-art booking system allows for unparalleled ease and flexibility in scheduling rides. Whether booking a trip weeks in advance or needing a ride for the same day, users benefit from a system designed for their convenience. Coupled with real-time tracking, passengers can stay informed every step of their journey. From the moment they book their ride to their arrival at their destination, ensuring transparency and peace of mind.

Seamless Payment Options:

In an era where convenience is king, Fleet 24×7 offers a variety of seamless payment options, catering to the diverse preferences of its users. From traditional cash payments to modern digital wallets and credit card options, every transaction is secure, quick, and hassle-free.

Premium Experience at Every Touchpoint:

Fleet 24×7 stands out by offering a premium experience not just through its vehicles but across every customer interaction. From the initial booking process to the end of the ride, every touchpoint is designed with the user’s comfort and satisfaction in mind. The commitment to maintaining hygienic, high-quality vehicles further exemplifies Fleet 24×7’s dedication to delivering exceptional service.

A Commitment to Safety and Customer Satisfaction:

Safety is a cornerstone of the Fleet 24×7 experience. By implementing rigorous driver vetting processes, continuous vehicle inspections, and in-ride safety features like SOS buttons, Fleet 24×7 ensures that passenger safety is never compromised. Furthermore, the platform’s customer service excellence, with its 24/7 support and user-friendly feedback system, ensures that every ride not only meets but exceeds customer expectations.

Setting a New Standard in Urban Mobility:

Fleet 24×7 does more than just offer a ride; it offers a promise—a promise of reliability, quality, and innovation. By addressing the gaps in the current B2C cab booking landscape and setting new standards in service quality, Fleet 24×7 is not just a part of the future of urban mobility; it is actively driving it forward.


Whether on an individual basis or for your corporate team, you would be in search of a faster, safer, and easier-to-use taxi booking system. TaxiVaxi and Fleet both provide features that are specifically aligned with the audience they are catering to.

If you need cab service for your business and, more specifically, for your employees, then TaxiVaxi Corporate would be the best choice. Along with cab services, TaxiVaxi has more benefits and can handle the complete business travel management for any company.

On the other hand, if you are in need of a cab on a personal basis and yet need the concept of reliability, scheduling, premium, and hygienic cabs, then Fleet 24×7 is there.

Looking Towards a Brighter Future

As Fleet 24×7 continues to grow and evolve, it remains dedicated to pushing the boundaries of innovation and service quality. The future of urban mobility is bright, with Fleet 24×7 leading the charge towards creating a more accessible, reliable, and enjoyable transportation experience for everyone.

Download the Fleet 24×7 app or visit our website today to book your first ride.